Support

We answer within one business day.

Email [email protected]. Include the name of your community or property and, if it helps, a screenshot. Nothing you send is used for anything other than helping you.

My association isn't on CommunitEze yet

Your board decides that, not you — but you can make it easy for them. Forward this page, or the short version:

CommunitEze, in one paragraphOne app for the board and the residents. Dues are collected into the association's own bank account through Stripe; the ledger is built for a treasurer; announcements, documents, events and a message board are free for every association, forever. Boards keep every decision that's theirs by law. Thirty-day trial; flat monthly price by size, published at communiteze.com/pricing. Launching in Northern Virginia.

I received an invite code

Open the app, sign in with the email address the invitation was sent to, and you're in — the code is only needed if you sign in with a different address. More about invite codes.

My sign-in link didn't work

Links work once and for an hour. If you opened the email on a laptop but the app is on your phone, use the six-digit code from the same email — the app asks for it right under "Check your email". More about signing in.

Something about my money looks wrong

Write to us first, with the amount and the date. Every payment CommunitEze records is checked against Stripe every night and every disagreement is logged, so we can usually tell you exactly what happened within the day.